At Japan Trade Expo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment information when you create an account, place an order, or contact us.
  • Non-Personal Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, pages visited, and the time and date of your visit.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process your orders, manage your account, and provide customer support.
  • Communication: To send you updates about your orders, respond to your inquiries, and provide promotional materials that may be of interest to you.
  • Improvement of Services: To analyze usage patterns and improve our website and services based on your feedback.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are obligated to protect your information and use it only for the purpose of providing services to us.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us recognize your preferences and improve site functionality. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our site.

6. Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to legal obligations.
  • Opt-Out: Opt out of receiving promotional communications by following the unsubscribe instructions in our emails.

7. Third-Party Links

Our website may contain links to third-party sites. We do not control these sites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our practices.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: